We are very attached to the ProMax desking, crm and follow up system and our numbers definitely reflect that. We were 3rd in the Columbus area for December 2009 in used vehicle registrations, not bad for a small Suzuki dealer. There is no doubt the tools you provide assist us in our success. I want to thank the whole team at ProMax. Dave in training, Melissa with incoming lead services and Cherri with our website. Thanks a bunch!
I must admit that we were skeptical at first when deciding to change providers. Our dealership had been using the same system for 11 years! I know that I asked a TON of questions about Promax’s capabilities. You answered all my questions directly and helped ease our minds. We’ve been using the Promax system now for a few months and we absolutely love it. Thanks to you and the entire Promax team.
Just wanted to send a quick note concerning the Route One integration recently added to Promax Online. This is just great! We save so much time submitting applications now. We submit the application and continue working other deals. When the lender decisions the app, we get the answer right back in Promax, no hassle and no delay. I have been a Promax user for years and this is one of the best developments so far. Keep up the good work!
Promax Online has been our front end desking and CRM solution for two years and I don't know what we would do without it! Our increase in profits just in the first few months paid for the software for years.
And the customer management and follow up solutions provided are the best anywhere hands down. We can evaluate our sales staff, follow up with customers and increase our profits all with one solution. And their training is great. Our trainer, Tom Scherer, calls monthly to see what we need help with, and you never hear "That's not my department."
If I need an answer, Tom will find it.
‘We have been using Promax for three years and while it does so many things well, I have really been able to hone in on who our customers really are. Instead of using a shotgun approach to our marketing we can now rifle in and target our specific clients based on many variables provided by the Promax system."
"Promax has given us the tool, the catalyst for us to better manage our leads, and has allowed us to more aptly track our customers. In July our closing rate was at 5.6%. Last month closing rate was 12.3% and every single day we are excelling."