Three Tools to Help Keep Your Dealership Secure
The past year has seen many major hacking attacks reported, from the LinkedIn hack last summer to the recent Google Docs phishing scam. Online and network security is fast becoming a higher priority for any company who does business on the Internet, which is to say, basically everyone. Auto dealers are finding themselves more and more involved in the security of their computer network and their client information. For that reason, I have decided to highlight three of the most important tools you possess that help protect your dealership.
The first tool is awareness. You and your staff should be regularly meeting and discussing vulnerabilities and hacking attacks. You can do this by monitoring news, signing up for industry and vendor news publications, and checking social media outlets. There are other online tools you can use too, such as haveibeenpwned.com which will allow you to check if your email address has been listed as part of a hacking attack. The less effort you put into this, the easier you make it for hackers to target you.
The second tool is utilizing software solutions. There are hundreds of tools out there designed to help protect your network from the router to the user. At a minimum, your dealership must use anti-virus and anti-malware software on all your user workstations and servers. Intrusion detection and file integrity management software are also great choices for ensuring your network security. Just like with awareness, your effort determines effectiveness so implement and update these tools regularly. None of these types of software are cost prohibitive, especially when you consider what you would stand to lose if you were the victim of a cyber attack.
Finally, training is the last and probably the most valuable tool. If you've read any of the articles we have published over the last 12 months, you have seen training mentioned numerous times. The more attention you give to training your employees the more most of your employees will realize it truly is important. If you only do the training once or twice in an employee's career with you, that employee will think it's not that important. If you do the training consistently and frequently, while your employees may not appreciate it, they will know it's important.
So, there you have it, three toolsets to help you maintain security. Implementing and maintaining these will help you keep your client information safe and keep you out of the news.
Contact our Training Department at 844-322-9034 to learn more about compliance and regulations that affect your dealership