Check back every month for the newest training spotlight. This spotlight will highlight tools you already have in the ProMax system and may not be using. Free recorded classes will be available to cover these features.
We recently added a great new feature to ProMax and ProMax Mobile: Open Tracking on emails sent to customers.
Similar to Open Tracking in Email Campaigns, this enables you to see which customers have opened emails and when. You can find this information in a number of ways: on the Email History Report, in time-stamped notes on the Customer Workscreen, and via optional popup notifications within ProMax.
There's no User Access setting or dealer configuration changes to enable Open Tracking on emails sent to customers; this is already active for all users.