We added a Lead Delivery Change Log accessible via a hyperlink at the bottom left of the Lead Delivery screen. This log tracks any edits and changes made to Lead Delivery settings. After selecting a Lead Source, click the hyperlink to see a date- and time-stamped list of notes of all changes and the users who made them.
Have You Used the
Customer Suggestion Portal Yet?
We're always working to make ProMax better! Last year we introduced a great new way for YOU to help us- it's called the Customer Suggestion Portal. You can get there from within ProMax:
Any ProMax user can visit and make suggestions for new features and upvote other users' ideas as well. Got a great idea? Add it! Got a pet peeve that other users have too? Upvote it! Here's some portal items that we added this month:
Based on customer suggestions we added an alert when a user scans an expired Driver's License: "Can we get a quick alert from the system when scanning an ID that is expired? When we are going fast, it is an easy one to miss that causes a huge headache down the road if we missed it."
Based on a customer suggestion we now send a notification to a sales rep as well as the manager when a customer replies to a manager's text message: "When a manager send texts messages to leads, replies are notified to the manager that sent the text only. Please have all text replies notified to assigned salesperson as well."
Employee Spotlight: Jake Feaster
Our Featured Employee for the month of September is Jake Feaster. Jake has been with the company for a year and a half and he works in the Integrations Department.
What are your hobbies outside of work?
I like to hang out with my girlfriend and my dog. I do some software development and I like PC gaming.
What kind of movies do you like?
I like horror and comedies.
How about TV shows?
The Office is a classic. Lost was one of my favorites.
What is your favorite color?
Purple.
What is something interesting about you people may not know?
I have a bearded dragon.
Training Spotlight
of the Month:
ProMax Mobile App
Each month we post a new video highlighting new features in ProMax or reviewing things you may not be using to their fullest potential.
This month we are featuring the ProMax Mobile App. Available for both iOS and Android, the ProMax App gives sales reps everything they need to do their job from any tablet or smartphone.
Watch this month's video and learn all about the ProMax App and how it can help your dealership!
Keep an eye on the newsletter or our Dev Blog for more Training Spotlights.
Our Featured Employee for the month of September is Jake Feaster. Jake has been with the company for a year and a half and he works in the Integrations Department.