Track and Record All of Your Dealership’s Incoming Sales Calls With ProMax’s Inbound Call Tracking
Fully Integrated into ProMax Complete™
Are all of your Inbound Sales Calls being handled properly?
Incoming sales calls can represent a large portion of a dealership’s leads. Unfortunately, most dealerships have no way of tracking them. Without this information they are missing a key component when managing leads, determining which advertising sources are working, and measuring ROI.
ProMax’s Inbound Call Tracking removes the guesswork – it tells you with precision how many calls you are getting from each advertising source along with how well your calls are being handled by your staff. Every incoming call is automatically tracked, enabling you to measure the results of each advertising source, and all of this is communicated through customized reporting and analytics.
Not only do we track the calls, but we can also record each call for review and training. Every incoming call automatically creates a new customer record in ProMax Complete along with the relevant call information and voice file plus full transcription.
Easy to Use
Every incoming call is a potential sale that could generate thousands of dollars. All incoming calls are automatically recorded. This allows the dealership to review calls and train where improvement is needed or, replicate where quality performance is occurring. Handling every call properly will increase customer service satisfaction, appointments, sales, and profits.
Maximize Your Ad Dollars
Most dealerships track internet and walk-in leads but NOT incoming calls- learn where your ad dollars are working and where they aren’t.
Intuitive Reporting
Built-in Reports enable you to track exactly what you want to- compare campaigns, groups, quality of calls, ad sources, you name it.
