ProMax’s Outbound Call Tracking will allow you to improve sales performance and accountability. Through ProMax, all outgoing calls will be tracked, managed, and can be recorded allowing you to effectively measure your most valuable resource – potential new customers.
OBCT Key Metrics Outbound calling activity is presented showing totals on how many total calls were placed, how many live connections were made, and of those calls was an appointment asked for and what was the result
OBCT BenchmarksThese metrics show you not only how your individual staff is performing, but also how your dealership compares to other dealerships with similarities to yours
OBCT Staff ActivitySee how your individual staff is performing – how many calls are made, are they calling the same customers multiple times, leaving messages, asking for appointments, etc. In addition to analytics, every call is recorded for training and follow up opportunities.